Questions?

Check the F.A.Q below for the answer to your question. If you do not find an answer here, do not hesitate to contact us. Who is the Spiritual Box for? Do you meditate or want to discover mindfulness meditation? Spirituality intrigues you and you want to know more? Do you want to incorporate a little magic into your daily life? The Spiritual Box is for you!

When will I receive my box each month? You will receive your Spiritual Box the 1st week of the current month. Example, "Box of November": Reception the 1st week of November.

Can I unsubscribe when I want? Yes, you can unsubscribe when you want if you chose the formula with monthly withdrawal (or "no obligation"), and this from the first month. You just have to cancel your subscription before the withdrawal, on the 15th of each month, preceding the current box. Example, if you do not want to receive the box of Mars, you will have to unsubscribe before February 15th.

How to offer a gift card? Gift formulas are fixed-term subscriptions: 3, 6 or 12 months. Go to the "OFFER" section and choose the duration of the gift subscription.

I received a gift card, how to activate it? The recipient of the gift card must activate it with the code received by email. Simply enter the code and validate on the "Use my gift card" page. To receive the box of the month, we advise you to activate your card before the 30th of the current month!

When does my subscription start on my gift card? The beneficiary will receive his 1st Box the first week of the month following activation. Example: Gift card activated on April 14, the first box that will be delivered will be the box of May (the first week of May).

I did not receive my box. Have you subscribed or activated your gift card before the 30th of last month? If yes, contact us to verify the status of your package and re-send if necessary. And do not forget to check your mailbox, many customers have come back to us saying they have actually received a ticket from the postman! ;-)

When will my account be debited? We collect every 15/16 of the month.

What does "suspended account" mean? If you suspend your account, it will be suspended for 1 month and will resume the following month. Like termination, we recommend that you suspend your account before the 15th of the current month to not receive the next box.